My office and I have been working hard to help local residents, some of whom report problems which have left them almost penniless. Since my last column we have helped to resolve a few of these problems.
The first involved HMRC, who had told a local resident working for low wages that he owed them £3,300 in overpaid Working Tax Credit. He and I were gobsmacked by this eye watering sum of money.
Having disputed it, though, HMRC last week accepted that they had made an error. They have...